What We Do

Eight services, one desk

Keil Services Ltd handles the whole journey — the ticket, the paperwork behind it, and everything waiting at the other end. Pick the piece you need, or hand us the lot.

Air Ticketing

Air Ticketing

Domestic, regional and international tickets on every major carrier serving Entebbe. We hold fares while you decide, reissue when plans change, and handle group bookings for companies, churches and schools.

  • Economy, premium and business class fares
  • Group and corporate bookings on account
  • Date changes, reissues and refunds handled for you
  • Excess baggage and special assistance arranged in advance

Visa Processing

Schengen, UK, USA, Canada, China, Dubai and East African visas. We work from the current embassy checklist, review every supporting document before submission, book the appointment and follow the file through to collection.

  • Document review against the current embassy checklist
  • Application forms completed and appointments booked
  • Cover letters, itineraries and proof of funds prepared
  • Follow-up until the decision, including re-applications
Visa Processing
Passport Processing

Passport Processing

Ordinary, diplomatic and East African passports. We take you through the online application, prepare the supporting documents, book your biometrics slot and follow the file to collection.

  • First-time applications and renewals
  • Lost or damaged passport replacement
  • East African and diplomatic passports
  • Biometrics appointment booking and reminders

Travel Insurance

Cover that consulates accept and that actually pays out. Schengen-compliant policies meeting the 30,000 EUR medical minimum, plus worldwide medical, baggage, delay and repatriation cover issued before you fly.

  • Schengen-compliant policies with repatriation cover
  • Worldwide single-trip and annual multi-trip cover
  • Student, corporate and family policies
  • Certificates issued the same day for visa files
Travel Insurance
Hotel Bookings

Hotel Bookings

Hotels, safari lodges and serviced apartments in Kampala, across East Africa and worldwide, booked at negotiated agency rates with confirmations your embassy will accept.

  • City hotels, lodges and serviced apartments
  • Confirmed bookings suitable for visa applications
  • Conference and delegation accommodation
  • Airport-area stays for early departures

Tours & Safaris

Gorilla trekking, game drives, boat safaris and cultural tours across Uganda, Kenya, Tanzania and Rwanda. Permits, park fees, transport, lodging and a guide, arranged as one package.

  • Gorilla and chimpanzee permits secured in advance
  • Private and small-group departures
  • Airport pick-up and park transfers included
  • Custom itineraries for families and incentive groups
Tours and Safaris
Car Hire

Car Hire

Airport transfers, self-drive saloons, chauffeur-driven 4x4s, safari land cruisers with roof hatches, and coaster buses for larger groups. Insured vehicles and drivers who know the routes.

  • Entebbe airport transfers, day and night
  • Self-drive and chauffeur-driven options
  • Safari land cruisers with pop-up roofs
  • Coaster buses and vans for groups

Study Abroad Placement

Placement support with universities in the USA, Canada, the United Kingdom, Europe and Asia — from choosing a course through admission, and on to the student visa and the flight out.

  • Course and institution selection
  • Application and admission support
  • Student visa file preparation
  • Ticketing, insurance and departure briefing
Study Abroad Placement

Add-on Services

City tours, rides and cruises

For visitors already in Uganda, and for anyone with a free afternoon — guided city tours, a car for the day, an evening on the lake and the cultures of the region. Book them on their own or add them to any trip.

Kampala city centre skyline

City Tours

Guided walking tours of Kampala's central business district and historic hills, led by a guide who knows the stories behind the buildings. We run the same kind of day out in Entebbe, Jinja and Mbale, with transport between the sites.

  • Old Kampala, Fort Lugard and the Gaddafi National Mosque
  • Kasubi Tombs, the Lubiri palace and Bulange in Mengo
  • Namugongo Martyrs Shrine, Parliament and Kololo
  • Entebbe's beaches and botanical gardens, Jinja and the Source of the Nile, Mbale and Sipi Falls

Town Runs

A car and a driver for as long as you need them. We drive you around the city for errands, meetings, shopping or sightseeing, wait while you are inside, and bring you back — no haggling with taxis and no hunting for parking.

  • By the hour, half day or full day
  • Kampala, Entebbe and the airport road
  • Drivers who know the city and its traffic
  • Saloons for one or two, vans for groups
Traffic on a downtown Kampala street
Sun setting over Lake Victoria

Sunset Boat Cruises

An evening on Lake Victoria from Entebbe — out on the water in the late afternoon and back after the sun has gone down. A good way to spend a first or last night in Uganda, for couples, families and small groups.

  • Departures from the Entebbe lakeshore
  • Couples, families and group bookings
  • Birthdays, proposals and corporate evenings
  • Transfers from Kampala or Entebbe hotels on request

Cultural Tours

East Africa's people, not only its wildlife. Visit the seats of the Buganda kingdom, watch traditional dance, see bark cloth made by hand and spend time with communities from Karamoja to the Maasai of Kenya — with a guide who explains what you are seeing.

  • Buganda royal sites: Kasubi Tombs, the Lubiri and Bulange
  • Traditional dance and drumming evenings in Kampala
  • Bark cloth, crafts and village visits
  • Karamojong, Ankole, Maasai and Rwandan cultural experiences
Karamojong men and women performing a traditional jumping dance
Travellers holding passports and a phone with their booking

Online Travel Agency

Everything we do at the Buganda Road office can be done from wherever you are. Send your details and documents by WhatsApp or email, approve the quote, and receive your e-ticket, hotel vouchers, insurance certificate and itinerary on your phone.

  • Quotes by WhatsApp, email or the enquiry form
  • Documents checked remotely before anything is submitted
  • E-tickets, vouchers and itineraries sent electronically
  • For travellers outside Kampala and Ugandans abroad
Consultant assisting a traveller

Questions we answer every day

It depends entirely on the mission. Schengen appointments in Kampala are often booked several weeks out and the decision itself typically takes 15 calendar days once you have been seen. UK and US timelines vary with season. We tell you the realistic window for your specific embassy before you pay anything.

Yes — and for most applications you need a confirmed itinerary in the file. We issue a reservation or a refundable/changeable fare so your application is complete without you risking the full ticket price.

Regularly. Staff travel, conference delegations, church groups and school trips are quoted as a package and invoiced to the organisation on agreed terms. One consultant coordinates the whole movement.

For June to September and December to February, plan three to six months ahead. Permits are limited per day and sell out. Outside those months a few weeks is often enough, but we always check live availability first.

A national ID, a birth certificate or its equivalent, and — for a renewal — the old passport. We will confirm the exact list for your category before you come in, so you only make the trip once.

No. Quotes and advice are free. You pay when you accept an itinerary or when we begin work on a document file.

No. Send your travel dates and a scan of your passport by WhatsApp or email and we work from there — tickets, vouchers and itineraries come back to you electronically. The office is there if you would rather talk face to face.
DRAG